Privacy Policy

Last Updated: 2nd Feb 2025

At Zócalo Silver Wholesale, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

1.1 We collect personal data you provide, such as your name, email, phone number, and billing/shipping details when you make a purchase or register an account.
1.2 We may collect non-personal data such as browser type, IP address, and usage patterns to improve our website and services.
1.3 We use cookies and similar technologies to enhance your browsing experience (see Cookie Policy below).

2. How We Use Your Information

2.1 To process transactions and provide customer support.
2.2 To personalize your shopping experience and improve our website.
2.3 To send promotional emails if you have opted in to receive them.
2.4 To comply with legal obligations and prevent fraudulent activities.

3. How We Share Your Information

3.1 We do not sell or rent your personal data.
3.2 We may share your information with third-party service providers (e.g., payment processors, couriers) solely for order fulfillment and business operations.
3.3 We may disclose information if required by law or legal processes.

4. Your Rights & Choices

4.1 You have the right to access, correct, or delete your personal data.
4.2 You can opt out of marketing emails at any time by using the unsubscribe link.
4.3 You may disable cookies via your browser settings (see Cookie Policy below for details).

For more details or to exercise your rights, contact us at sales@zocalosilver.co.uk